Service and Support

The true strength of a company is revealed in challenging times – and that is precisely when we are there for you. Our experienced support team is available to assist you personally from Monday to Friday, 8:00 a.m. to 6:00 p.m. Whether by telephone, email or via our user-friendly ticket system, we provide you with fast and targeted support so that you can concentrate on what matters most.

Ihr Ansprechpartner

René Zäske
Geschäftsbereichsleiter Software

+49 40 72736045

Your success with our software

In an increasingly networked world, standard software often reaches its limits. That is why Mediaform develops tailor-made software solutions that integrate seamlessly into your processes and improve them in the long term. By implementing our software products, you not only benefit from powerful applications, but also from comprehensive support tailored to your individual needs.

Contact and support

Technical support

Technical problems or malfunctions

Technical support

If you encounter technical problems, you can contact us by e-mail.

Commercial enquiries

Product enquiries and information

Commercial enquiries

Please send general enquiries by e-mail or call us on +49 40/72 73 60-72.

Software training courses

Efficient training courses for every level

Software training courses

Tailor-made training solutions for our software products.

Service hours:
Monday to Friday from 8 a.m. to 6 p.m., except on national holidays, Christmas Eve and New Year’s Eve.

Important resources – just a click away

Find useful information, updates and documentation about our software solutions quickly and easily here. Stay up to date:

Our customers – Achieving more together